Contact Servertastic

Help Documentation

A lot of information is available via our documentation and guides. Take a look at our Documentation for self help assistance.

Sales Queries

For sales queries  please complete a sales request and we will respond as soon as possible.

Typical response within 48 hours.

Billing Queries

For queries relating to an existing invoice or charge please submit a ticket and we will respond as soon as possible.

Typical response within 48 hours.

Existing Customer Orders

If you are an existing customer and need help with a product or service already purchased please submit a ticket.

Typical response within 60 minutes.

HTTPS Orders

For queries relating to HTTPS orders and certificates please submit a ticket and we will respond as soon as possible.

Typical response within 60 minutes.

SmarterTools Queries

If you want to upgrade or renew an existing license key please submit a SmarterTools Request.

If you want to purchase a new SmarterTools license you can use our website or complete a sales request.

If you need support with your SmarterTools product please contact SmarterTools.

Feature Request

If you have a feature request please check our product road map where you can make future suggestions.

Looking for an even better deal?

Join our Reseller Programme and get access to:

  • Reseller Pricing

    A points-based system, the more points you purchase the cheaper the pricing.

  • Simple API

    A fully featured API that allows you to do everything you need with your orders